Privacy Policy
Privacy Policy for Graphen Industries Ltd.
Effective Date: 12th December 2025
Graphen Industries Ltd. (“Graphen,” “we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any other information submitted through contact forms, inquiries, or correspondence
b) Non-Personal Information
Information collected automatically when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on the website
- Referring URLs
This information is used for analytics, security, and website optimization.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and provide requested information
- To communicate with customers, suppliers, and partners
- To improve website functionality and user experience
- To analyze usage trends and website performance
- To comply with legal and regulatory obligations
- To protect against unauthorized access or misuse
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance website functionality
- Understand user behaviour
- Improve performance and security
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
4. Sharing of Information
Graphen Industries Ltd. does not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
- With trusted service providers who assist in website hosting, analytics, or communication services
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Graphen Industries Ltd., our users, or others
All third parties are required to maintain appropriate confidentiality and security measures.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration or disclosure
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to or restrict certain processing activities
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Graphen Industries Ltd. is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Graphen Industries Ltd.
Email: info@graphenindustries.com
Phone: +254 734 434 434
Address: https://graphenindustries.com
Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can reach our customer support team by emailing info@yourcompany.example.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.